On the execution of the Roadmap for implementation of improvements in the respective area related to the indicator “Connection to utility services (water supply network)” for the years 2022-2023
The "Rules that periodically establish service quality standards and performance targets related to connection to the water supply network" have been approved by the Order No. 115 of Azersu OJSC “On the implementation of the ' Roadmap for implementation of improvements in the respective area related to the indicator "Connection to utility services (water supply network)" for the years 2022-2023’” dated 01.03.2023.
In pursuance of the objective of establishing targets for the year 2023 in accordance with part 2 of sub-clause 1.1.1 (Availability of standards and targets for connection to the water supply network, monitoring the reliability and quality of service provision) of clause 1.1 (Normative legal framework for connection to water supply network) of the ‘Roadmap for implementation of improvements in the respective area related to the World Bank Group's "Business Enabling Environment" project indicator "Connection to utility services (water supply network)" for the years 2022-2023, as well as the "Rules that periodically establish service quality standards and performance targets related to connection to the water supply network ",
I hereby order:
Acting Chairman Kocharli Hasanov
Addendum to the Azərsu OJSC Order No. _______ dated ___________
Targets set for 2023:
Expected KPI target |
Quarter I |
Quarter II |
Quarter III |
Quarter IV |
Current situation |
60% |
% |
% |
% |
Receipt of applications, and preparing specifications within 10 days |
70% |
80% |
90% |
96% |
Expected KPI target |
Quarter I |
Quarter II |
Quarter III |
Quarter IV |
Current situation |
40% |
% |
% |
% |
Preparation of project documents within 10 days from the date of payment for connection service |
60% |
75% |
90% |
95% |
Expected KPI target |
Quarter I |
Quarter II |
Quarter III |
Quarter IV |
Current situation |
30% |
% |
% |
% |
Preparation of project documents within 10 days from the date of payment for connection service |
50% |
70% |
85% |
95% |
Expected KPI target |
Quarter I |
Quarter II |
Quarter III |
Quarter IV |
Current Situation |
50% |
% |
% |
% |
Adding and updating data in GIS database |
60% |
75% |
85% |
97% |
Expected KPI target |
Quarter I |
Quarter II |
Quarter III |
Quarter IV |
Current situation |
40% |
% |
% |
% |
Full digitization based on the single window principle |
55% |
70% |
85% |
100% |
Expected KPI target |
Quarter I |
Quarter II |
Quarter III |
Quarter IV |
Current situation |
0% |
% |
% |
% |
Submitting proposals for promotions and international experience considerations |
10% |
70% |
80% |
90% |
Expected KPI target |
Quarter I |
Quarter II |
Quarter III |
Quarter IV |
Current situation |
0% |
% |
% |
% |
Submitting proposals to consider the creation of instant payment option |
0% |
40% |
70% |
100% |