All possible measures are taken by “Azersu” OJSC for improvement of the quality of services rendered to consumers and prompt solution of problems arising thereof. For this purpose, 24-hour active Call Center was established. “Azersu” OJSC requests the population to dial 955 and inform Call Center about water supply problem, accidents on transmission mains, distribution lines and sewerage networks. Each appeal entering 955 is immediately taken under control.
Subscribers are encouraged to apply local Sukanal Offices in connection with minor problems occurring in their apartments (for instance, when technical failure occurs in their water meters; when supervisors do not read water meters and issue appropriate notifications, in case of any misunderstanding in respect of payments and debts).
Region Sukanal Department Connection Telephones
Sabunchu Sukanal Office 425-53-50
Surakhani Sukanal Office 477-48-61
Khazar Sukanal Office 459-94-65
Nizami Sukanal Office 520-05-80
Nasimi Sukanal Office 530-44-06
Sabail Sukanal Office 502-46-99
Yasamal Sukanal Office 533-13-25
Khatai Sukanal Office 371-65-42
Narimanov Sukanal Office 493-12-28
Binagadi Sukanal Office 562-14-17
Garadag Sukanal Office 445-92-59
Baglar Sukanal Office 348-42-70
Pirallahi Sukanal Office 556-59-30
Absheron SukanalOffice 342-11-29 (100)
Sumgayit Sukanal Office 018-655-62-40